CROSS IMPACT Consulting

We create high-performing organizations, servant leaders, and aligned teams by working with organizations who are serious about wanting to make change happen.

We focus on uncovering your unique strengths and advantages, so you can grow sustainably and stay nimble through the journey.

Ready to roll-up your sleeves and implement sustainable change in your company to achieve your desired outcomes?

Are you ready to better understand your strengths and blind spots to “level up” your leadership skills?

Looking to lead with greater clarity and confidence?

Are you ready to create alignment across your company so we are all on the same page?

Are you eager to make an impact both personally and professionally?

We’ve got your back.

Organizational Design

Achieve Transformational Change

Growing into a global company without turnover and losing your current culture can be a challenge. We bring in the fun, vision, and creativity to help you stay nimble yet achieve massive results without becoming a corporate dinosaur.

Here’s the thing … We are not an army of consultants trying to “fix things”.

We invest in your company, digging deep, bringing up the hard stuff and taking the time you don’t have to implement lasting change.

We engage a design-thinking approach and leverage a mix of lean change frameworks, agile principles, change management, team development, and leadership coaching to create immediate and lasting impact.

Our goal is to help mold a culture and implement processes and practices which are pragmatic and realistic for your organization.

We meet you where you are and help you get to the next step from a trusted industry perspective.

We are actionable and provide results, not simply pretty powerpoint presentations. We roll up our sleeves and help you create effective change.

Most companies have a disconnect between leadership and the general organization.

This is normal when you’re “building the plane while you’re flying it!” We come in with no ulterior motives (completely removed from the company politics) to support you to reach your biggest goals and aspirations.

The Cross Impact Process

Our process leverages a mix of lean change frameworks, agile values and principles, change management, team development and leadership coaching in order to help create workplaces where people wake up each morning feeling motivated and inspired by their work.

We work with the change makers and the earth shakers — the individuals in organizations who are serious about wanting to make change happen and solve the big problems which are impeding agility, collaboration, and innovation.

At Cross Impact, we don’t believe in cookie-cutter approaches.

We always take into account culture, personalities, and individual outcomes for each client we collaborate with to craft custom solutions for your company.

Let us design a consulting package that reflects your company’s needs.

Organizational Design Consulting

We engage with your organization using a 90-day design-thinking approach, leveraging a mix of lean change frameworks, change management, agile values and principles, team development, and leadership coaching.

While everyone’s results will look a bit different,

Areas where we’ve supported companies include:

Creating a NextGen Web Team - focused on defining responsibilities, new skills and support needed
Reimaging a PMO (Project Management Office) to a VDO (Value Delivery Office)
Implementing new ways of working for multiple departments with a focus on bringing agility, lean, and customer-centric design thinking
Redefining and aligning a global tech department on roles, responsibilities, and processes to create a better working environment

The possibilities of what our work together could entail are endless.

Past Organizational Design clients have experienced:

Business and tech are aligned and working in partnership
Reporting structures now clearly reflect priorities so there is no more confusion and everyone is working together
A simple delivery framework that is easy to use and excute across the organization
The ability to deliver high-value and high-quality products quickly to customers
Realistic product roadmaps that align across the organization to strategic goals.
Communication across teams and departments is clear and consistent
No longer feel like we’re working in “silos” but instead as partners focused on a common vision and goals

What problem do you want solved today? We’ll start there.

Leadership Coaching

One-on-One

Leading with Impact: A 360 Leadership Coaching Program

While everyone’s results will look a bit different,

How We Facilitate Change:

Interview-based 360 feedback process inclusive of your peers, leaders, direct reports, and colleagues focused on providing a holistic view of your strengths and blind spots as a leader.
A 90-minute design and discovery session allows our coaches to deep dive into what motivates you, your deterrents, your blockers, your goals and how your values shape your decisions to lead and guide you.
Focused 1:1 coaching sessions to explore feedback, various work and life scenarios, and observations regarding yourself as a leader.
Co-create an actionable development plan to support you in focusing on improvement areas and achieving your goals, both personally and professionally.
eCoaching to provide support between 1:1 sessions.
Follow up Survey to 360 respondents to provide feedback on growth due to coaching engagement.

Past Leading with Impact clients have experienced the following wins:

Ability to lead more powerfully with clarity and confidence
Actionable focused goals aligned to their 360 feedback
Leader understands their strengths and blind spots as perceived by their colleagues
Deeper personal insights into their values and motivators
Greater self-awareness

Insights

This offering will benefit leaders who want to gain insight into their strengths and blindspots as perceived by their peers to better support their leadership journey and career growth.

Duration: 3 Months

Includes:

360 Survey
eCoaching Support
Follow-up Survey

Vision

This package is best for the business with emerging leaders. This engagement is an introduction into coaching and to support their professional development.

Duration: 6 Months

Includes:

360 Survey
90 min Discovery & Design Session
1:1 Coaching – twice monthly
eCoaching Support
Follow-up Survey

Knowledge

Our most popular coaching package! This package is best for mid-level leaders looking to dive in and do the deep work to lead more effectively.

Duration: 9 Months

Includes:

360 Survey
90 min Discovery & Design Session
1:1 Coaching – twice monthly
Leadershipped Subscription – 1 month
eCoaching Support
Follow-up Survey

Impact

Mid-level and senior leaders love this package because it allows us to work and support you for a full year as you navigate all the corporate milestones in a 12-month period.

Duration: 12 Months

Includes:

360 Survey
90 min Discovery & Design Session
1:1 Coaching – twice monthly
Leadershipped Subscription – 3 months
eCoaching Support
Follow-up Survey

Group Coaching

Elevate: Leadership Coaching Program

Develop motivational, empathetic, high-performing leaders.

Our Program Is:

Tailored to address challenges faced by seasoned leaders as well as those transitioning into leadership roles who want to expand their ability to lead and influence
Specifically designed to help leaders develop emotional intelligence (EQ), advanced communication and listening skills, and impactful conflict resolution skills
Proven to develop inspiring, effective leaders who are positive change agents for their organization

Our Unique Format: Group Coaching Sessions

ELEVATE is designed to change behaviors through a comprehensive 16- week coaching program of 8 bi-weekly sessions, 90 mins each
Based on interactive group learning and the hands-on practice of advanced behavioral models
Ensures a collaborative learning environment addressing topics relevant to attendees
Fosters team growth and development, promoting a unified culture of skilled leadership

Why Choose Elevate?

Build competencies for your organization’s leaders that will have a lasting impact throughout your organization from the very first session
Leaders examine real-life scenarios they face day-to-day to maximize influence and impact in their role
Leaders develop self-awareness through advanced introspection and clear behavioral objectives
Leaders will learn about and put into practice intentional skills that help them engage differently to navigate resistance, resolve conflict and create meaningful outcomes
Our program has repeatedly resulted in positive behavioral changes from the first session

8 Group Coaching Sessions
(90-Minutes each)
Over 16 Weeks

Includes:

A Model of Communication
Make Listening and Asking Central
to your Work
Drive the Outcomes You Desire
Transition: Being the Change
Working with Resistance & Conflict
Seek and Provide Feedback
Conversations that Matter
How to Up Your Influencer Game

TESTIMONIALS

“The cohort has been incredibly valuable and allowed me to evaluate myself and how I show up as a leader in my day-to-day work and in my personal life. Each session provided me with great resources and techniques for handling an everchanging environment and developing my own soft skills as well as my teams.”

“These sessions have exceeded my expectations. We have had some great discussions and I have gained valuable knowledge that I can leverage in both my work and personal life.”

“The facilitators were awesome! They were incredibly engaging and brought a great level of energy and experience to each session.”

Why Choose Cross Impact?

As a trusted third party, we become the eyes and the ears of your organization. So much so, your team won’t even realize we are not full time employees.

This allows your direct reports to be open and transparent. We translate back what is happening and determine what needs to happen to create positive change throughout the entire organization.

Our only desire is to see you be successful.

We are straightforward, honest, and deliver on the reality of what we are seeing and hearing in your organization. Our real-world experience in multiple sectors (Finance, Tech, Insurance, BioTech, Retail) allows us to come up with pragmatic solutions through leadership coaching, team development workshops, and organizational design.

Results That Speak For Themselves

What clients, and thought leaders have to say about working with Cross Impact

“Cross Impact is insightful, enthusiastic, relational, leadership development, partnership, and trustworthy.”

“Betsy has an amazing ability to listen and provide feedback that is spot-on, providing valuable perspective. As a result, we've become more predictable, have improved quality, and created an environment in which a diverse group of individuals understand the unique value each brings to the team.”

“Betsy has an innate ability to quickly connect with everyone and create an air of safety, such that real issues can be addressed and develop a realistic action plan to support us in meeting our departmental and organizational goals."

“Betsy expertly guides conversations and pushes people out of their comfort zones without making you feel talked down to, as is the case with many consultancies I have encountered. I never feel as though I am dealing with smoke and mirrors, and the impacts that she has brought are immediate and lasting.”

“We spent the past 3 years working with Betsy and her team of coaches. We were continuously challenged and supported to have the tough conversations, look deeper into the root cause of our organizations’ blockers, and how to successfully deliver in a highly complex environment.”

No overuse of buzzwords, promises that can’t be kept, or sales pitches flying at you –
we are simply a team who cares about doing a great job and delivering epic results.

Are you ready to stop talking and start doing?