“Our engagement helped us grow as individual leaders, strengthen accountability for team results, establish a framework to build our leadership team's trust and conflict avoidance challenges, and navigate some turbulent issues that could have derailed us. Betsy and her team helped keep us focused and cohesive as leaders.”

“Betsy has an amazing ability to listen and provide feedback that is spot-on, providing valuable perspective. As a result, we've become more predictable, have improved quality, and created an environment in which a diverse group of individuals understand the unique value each brings to the team.”

“Betsy has an innate ability to quickly connect with everyone and create an air of safety, such that real issues can be addressed and develop a realistic action plan to support us in meeting our departmental and organizational goals."

“Betsy expertly guides conversations and pushes people out of their comfort zones without making you feel talked down to, as is the case with many consultancies I have encountered. I never feel as though I am dealing with smoke and mirrors, and the impacts that she has brought are immediate and lasting.”

“We spent the past 3 years working with Betsy and her team of coaches. We were continuously challenged and supported to have the tough conversations, look deeper into the root cause of our organizations’ blockers, and how to successfully deliver in a highly complex environment.”

“Cross Impact is insightful, enthusiastic, relational, leadership development, partnership, and trustworthy.”

Working with Betsy Kauffman and Cross Impact Consulting was a game-changer for our Rapid Product Delivery team at Allstate Insurance. From the start, Betsy brought incredible energy, insight, and expertise that helped shape our department’s strategy, strengthen our leadership, and refine our innovation delivery process. The one-on-one coaching sessions were invaluable—every leader who participated walked away with new perspectives and tangible growth. After each workshop, our team felt inspired, aligned, and ready to tackle our most critical enterprise needs. Betsy and her team have a unique ability to bring out the best in people, and we’re so grateful for the impact she’s had on our team!